FAQs

 

What platforms are supported?

Currently we support Windows 10. We are willing to consider porting to other platforms if there is enough interest.

What should I expect when I buy a product?

Here is an overview of the shopping experience:

  1. Select product from the Shop.

  2. Checkout and pay.

  3. One USB license key per product will be mailed with a link to the download page.

  4. Download and install the product.

  5. Plug in the USB license key and run the program.

What do the version numbers mean?

Each product release has a version number in the following format: [MAJOR].[MINOR].[BUG-FIX]

  • Bug-fix version: This release contains minimal updates. Normally these are limited to cosmetic or functional bug fixes. Any file saved from the same major and minor version are compatible.

    • Example: A file saved in version “1.1.5” can be opened in version “1.1.7” and vice versa.

  • Minor version: This release contains new features. Saved files from other releases in the same major version are forward compatible.

    • Example: A file saved in version “1.1.5” can be opened in version “1.2.1”. Default values for new feature settings are provided.

    • Example: A file saved in version “1.2.1” cannot be opened in version “1.1.5”.

  • Major version: This release contains significantly new capabilities. The saved files from other major releases are not compatible.

What are the license options?

Standard

Valid for commercial use.

It provides a perpetual license to work with any bug-fix version for the purchased major and minor version.

Example: “1.1.x”

Maintenance & Support

Valid for commercial use.

It provides a perpetual license to work with any minor version for the purchased major version.

Example: “1.x.x”

This purchase includes the price of the Standard license and an annual fee for the Maintenance & Support. Each year, you will be invoiced for the annual fee. Failure to pay will reduce the license to a Standard license for the latest major and minor version upon expiration. You will be required to exchange the Maintenance & Support USB license key for a Standard USB license key.

Education

For personal or educational use only. Commercial use is prohibited.

This option is identical to a Standard license in all respects except for the fact that it cannot be used for commercial use.